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Frequently Asked Questions

Answers, before you ask.

Everything you need to know about booking a boutique rental turnover in St. Augustine.

What areas of St. Augustine do you serve?

We serve St. Augustine, Anastasia Island, Vilano Beach, Crescent Beach, and St. Augustine Beach. We stay local so we can maintain the boutique-hotel standard our clients expect.

Do you offer same-day Airbnb turnovers?

Same-day turnovers may be accommodated depending on availability and the property's checkout and check-in times. Share your upcoming stays and we'll build a reliable turnover plan.

How do you protect my property?

We clean to a consistent hospitality standard, provide post-cleaning photos, and keep access details secure.

Do you provide linens and towels?

We use clean replacement sheets and towels supplied by the owner and kept onsite. When arranged, we can also wash and dry the property's sheets and towels onsite during the turnover. We don't take laundry offsite.

How is scheduling handled?

Share your upcoming check-out and check-in dates with us, and we'll coordinate each turnover with you directly.

Do you clean homes that aren't rentals?

We focus exclusively on vacation rentals, Airbnb properties, and short-term rentals. That focus is what lets us hold a consistent, guest-ready standard on every turnover.

How do you handle keys or access?

We support keypads, lockboxes, and smart locks. Access details are kept secure and used only for your property.

What if something is damaged or missing?

You'll receive post-cleaning photos after every turnover, and we'll let you know about visible damage, missing items, low owner-provided supplies, or maintenance concerns we notice during normal cleaning. It's an extra set of eyes on your property, not a formal inspection.

Do you bring your own supplies?

Yes. We bring professional cleaning products and equipment. If you prefer specific eco-friendly or scent-free products, just let us know.

How do I get a quote?

Send us your property details through the quote form. We typically reply within one business hour with a flat, transparent quote.

Get Started

Let's get your property guest-ready.

Request a free quote and we'll build a turnover plan around your calendar.